FAQ: General questions
Question: Where are you located?
Address of our office and manufacturing facility: Poultry Farm Microdistrict, Tomilino Village, Lyubertsy District, Moscow Region, 140073
tel./Fax 8 (495) 215-06-10
E-mail: info@valmapak.ru, valmapak@mail.ru; www.valmapak.ru
Primary warehouse:
Poultry Farm Microdistrict, Tomilino Village, Lyubertsy District, Moscow Region
Operating schedule:
Monday, Tuesday, Wednesday and Thursday: 9:30-18:00
Friday: 9:30-17:00
Question: How are payment and delivery of the products carried out?
70% of the order cost should be paid in advance, and remaining 30% should be paid upon readiness of the product for shipment. The delivery should be carried out by a customer pickup.
Question: Can you manufacture exclusive packaging?
Our designers can develop drawings of future packaging based on a customer’s sketches.
Question: I need a sample of a package, how can I get it?
You can visit our company where qualified specialists will provide you with samples, or our employees will visit your company and provide you with samples as well, or we will deliver samples to your address by a courier service.
Question: What are the advantages when working with you?
WE HAVE BEEN WORKING FOR 13 YEARS!!! Our production facilities are located on an area of 3,000 square meters and equipped with modern Italian equipment.
Based on a strong production base and qualified personnel trained in Italy, VALMAPAK, LLC offers its customers the shortest possible timing of orders while providing them with high quality packaging. We use the most modern high-quality materials supplied to the Russian market from Italy in our manufacturing process.
Commitment to long-term mutually beneficial cooperation, providing with a high level of service and comprehensive servicing are leading principles of our company.
Our advantages include the quality of the output products, the guaranteed order schedules and managers’ visits to a customer.
We are interested in every customer, whether he/she is a novice manufacturer or an experienced one. Your business grows due to our individual approach and well coordinated work at all levels.